Terms of service

Welcome to Enchanté Florals! By using our website and placing an order, you agree to these Terms.

1. Orders & Payment

• All orders are subject to product availability.
• Prices are as listed at checkout; payment is required at the time of purchase.
• We accept the payment methods shown on our website.

2. Shipping & Delivery

• Standard Delivery: 3–5 business days (plus up to 24 hours for preparation)
• Express Delivery: 1–3 business days (plus 24–48 hours for preparation)
• Delivery times are estimates. Delays may occur due to weather, courier issues, or other factors beyond our control.
• You will receive a tracking number when your order is shipped, if available.

3. Returns & Refunds

• Because flowers are perishable, returns are only accepted for damaged or incorrect orders.
• Contact us within 24 hours if there is an issue. We will offer a replacement or refund.
• For full details, see our Return Policy.

4. Website Use & Intellectual Property

• All content (images, text, logos) is protected by copyright. Do not copy or misuse it.
• Please use the website responsibly.

5. Changes to Terms

We may update these Terms from time to time. By continuing to use our website, you agree to any changes.