Refund policy
We want you to be happy with your purchase!
Return Eligibility:
- Returns or refunds are only accepted if the item is damaged or incorrect.
- Please contact us within 15 days of delivery if there is an issue.
How to Return:
- Contact Us: Email or call our customer support team with your order details and a description or photo of the issue.
- Approval & Instructions: We will provide instructions for returning the item and a Return Merchandise Authorisation (RMA) if needed.
- Shipping: We cover return shipping for damaged or incorrect items.
Refunds & Replacements:
- Refunds will be issued to the original payment method.
- We can also offer a replacement for damaged or incorrect items.
We strive to provide excellent customer service and will do our best to accommodate your return requests within the specified guidelines. If you have any further questions or concerns about our return policy, please don't hesitate to contact our customer support team :)